Terms of service

These terms are between CRESTVIBE LTD (“we”) and the institution that creates an account (“you”). The person creating the account confirms they may act for the institution.

Ilmora lets you manage students, admissions, attendance, fees, exams and communication with families. Features marked as planned are not part of the service until they are released. Online payments, SMS and WhatsApp are not provided today.

New institutions get a 30-day trial. After that, the plan agreed with us applies, invoiced monthly in Pakistani rupees and paid by bank transfer. If an invoice isn't paid, the account may become read-only and, after notice, suspended. Data is not deleted because of non-payment. [Notice periods and grace period to be set.]

• Entering accurate records, and having the right to collect them (including consent from parents where needed).
• Choosing who gets access and with which role, and removing people who leave.
• Keeping sign-in details safe; we recommend requiring two-step sign-in for staff who handle fees or records.
• Not using the service for anything unlawful.

Institution records belong to you. We process them only to provide the service, as described in the privacy policy. You can ask for an export at any time, and for deletion when you leave.

We aim to keep the service available and to give notice of planned maintenance. We may improve the service; we won't remove a feature you rely on without notice. [Service levels, if any, to be agreed per plan.]

[To be drafted by counsel: limits of liability, exclusions, and governing law and courts.]

You can stop using the service at the end of a paid period. We can end the agreement for serious breach, with notice. Either way, we give you a reasonable time to export your data. [Period to be set.]

info@crestvibe.com · +44 7544 563221 · 3 Warden Hill Gardens, Luton, LU2 7AH, United Kingdom